FAQs

Where is my tracking number?

You'll receive a tracking number via email once your order ships.

Why hasn't my tracking updated?

Tracking can take 2-5 days to update after shipment.

Do you ship internationally?

Shipping availability depends on your location and is shown at checkout.

Can I cancel or change my order?

Only if your order has not yet been processed. Contact us right away.

I entered the wrong address

Email us immediately. We may be able to update it before the order ships.

Can I return my order?

Returns are accepted within 14 days for unused items. Opened fragrance and beauty products are not eligible for return.

My item arrived damaged or incorrect

Contact us within 48 hours with photos and your order number.